HP ENVY 6455e Not Going into WiFi Connect Mode: Easy Solutions

The HP ENVY 6455e is an all-in-one printer that offers versatile features such as printing, scanning, and copying, along with the convenience of wireless connectivity. However, some users encounter issues when trying to connect the printer to a WiFi network, especially when it refuses to enter WiFi Connect Mode. This can be frustrating, as it prevents you from enjoying the benefits of wireless printing.

In this article, we will explore why the HP ENVY 6455e might not be going into WiFi Connect Mode and provide step-by-step troubleshooting solutions to resolve this issue. Understanding the reasons behind this problem and knowing how to address them will help ensure that you can hp envy 6455e connect to wifi network with ease.

Understanding WiFi Connect Mode on HP ENVY 6455e

WiFi Connect Mode is an essential feature for establishing a wireless connection between your HP ENVY 6455e printer and your WiFi network. When the printer is in this mode, it actively searches for available networks and allows you to select your home or office WiFi network. Without successfully entering this mode, the printer won’t be able to connect to your WiFi network.

The process of activating WiFi Connect Mode is typically straightforward and can be done through the printer’s control panel. However, various issues can prevent the printer from entering this mode.

Common Reasons Why HP ENVY 6455e Won’t Go into WiFi Connect Mode

There are several factors that can cause your HP ENVY 6455e to fail to enter WiFi Connect Mode. Understanding these reasons is the first step toward resolving the problem:

1. Incorrect Printer Settings: Sometimes, the printer may not be in the correct state to enter WiFi Connect Mode due to incorrect settings or previous network configurations. If the printer is still connected to an old or inactive network, it might not allow you to enter WiFi Connect Mode.
2. Printer is Not in WiFi Setup Mode: The printer must be specifically set to WiFi Setup Mode to connect to a new WiFi network. If you are not following the correct steps to activate this mode, it will not enter WiFi Connect Mode.
3. Weak WiFi Signal or Network Issues: A weak or unstable WiFi signal can cause the printer to have trouble connecting to the network. Additionally, issues such as network congestion, interference from other devices, or outdated router settings can prevent the printer from detecting your WiFi network.
4. Software or Firmware Issues: Outdated or corrupted software or firmware on the printer can interfere with the WiFi Connect Mode process. If the printer’s internal software is not up to date, it may prevent successful connection attempts.
5. Router Configuration or Security Settings: Sometimes, router settings, such as MAC address filtering, firewall configurations, or the router’s frequency bands, can block the printer from entering WiFi Connect Mode or connecting to your network.

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Step-by-Step Troubleshooting to Fix WiFi Connect Mode Issue

If your HP ENVY 6455e is not going into WiFi Connect Mode, follow these troubleshooting steps to resolve the issue.

Step 1: Reset Printer’s Network Settings

If your HP ENVY 6455e has been previously connected to a different network, the printer might still be trying to connect to that old network. To reset the network settings:

1. Turn on the Printer: Make sure the printer is powered on.
2. Press and Hold the Wireless Button: Hold the Wireless button (it may also be labeled as the Wi-Fi icon) and the Cancel button at the same time for about 5 seconds.
3. Wait for the Reset: The printer will reset its network settings, and the wireless light will start blinking, signaling that it is now ready to connect to a new network.

Once the reset is complete, the printer should be ready to enter WiFi Connect Mode.

Step 2: Activate WiFi Setup Mode

To enter WiFi Connect Mode, you need to ensure that your printer is in the correct setup mode. Here’s how to do it:

1. Press and Hold the Wireless Button: After the printer is reset, press and hold the Wireless button on the printer until the wireless light starts blinking.
2. WiFi Setup Mode Indicator: The blinking light indicates that the printer is in WiFi Setup Mode and is searching for available wireless networks. You should now be able to proceed with connecting your printer to your WiFi network.

Step 3: Use the HP Smart App to Connect to WiFi

The HP Smart App is a useful tool for connecting your printer to your WiFi network. It guides you through the process step by step, ensuring that the connection is successful. Here’s how to use the app:

1. Download and Install HP Smart App: Download the HP Smart App from the App Store (for iOS devices) or Google Play Store (for Android devices). Alternatively, you can install it on your computer from the HP website.
2. Open the App: Launch the app and sign in to your HP account or create one if you haven’t already.
3. Select “Add Printer”: In the HP Smart App, select the option to Add Printer. The app will scan for available printers and show your HP ENVY 6455e.
4. Enter WiFi Details: Follow the on-screen instructions to enter your WiFi network name (SSID) and password. The app will guide the printer to connect to the selected network.
5. Complete Setup: Once the printer connects to the WiFi, the app will confirm the connection, and your printer will be ready to use.

Step 4: Check for Firmware and Software Updates

Outdated firmware or software can prevent the printer from entering WiFi Connect Mode. To resolve this, make sure that your printer is up to date:

1. Update Printer Firmware: Open the HP Smart App and go to Printer Settings. If there is an option for firmware updates, follow the prompts to install the latest firmware for your HP ENVY 6455e.
2. Update HP Smart App: Ensure that you are using the latest version of the HP Smart App. Check your device’s app store for any available updates and install them.

Step 5: Ensure Router Compatibility

Issues with your router can prevent the printer from going into WiFi Connect Mode. Here are some tips to check your router settings:

1. Ensure 2.4 GHz Band Compatibility: The HP ENVY 6455e is compatible with both 2.4 GHz and 5 GHz networks, but it is generally recommended to use the 2.4 GHz band for more stable connections. Check your router settings and ensure that both bands are enabled.
2. Disable MAC Address Filtering: If your router has MAC address filtering enabled, it may block the printer from connecting. Log in to your router’s admin panel and temporarily disable MAC address filtering to see if it resolves the issue.
3. Restart Router: Sometimes, simply restarting your router can resolve any temporary network issues. Power off your router, wait for about 30 seconds, and then turn it back on.
4. Check for Interference: Ensure that there are no physical barriers or electronic devices causing interference with your WiFi signal. Moving the printer closer to the router can help.

Step 6: Try a Direct USB Connection (Temporary Solution)

If your printer still refuses to enter WiFi Connect Mode, you can temporarily connect it to your computer using a USB cable. This will allow you to continue printing while you resolve the WiFi issue:

1. Connect via USB: Plug the printer into your computer using a USB cable.
2. Install Printer Drivers: If you haven’t already, download and install the necessary printer drivers from the HP website or use the HP Smart App.
3. Use the App to Configure WiFi: Once the printer is connected via USB. You can use the HP Smart App to configure the printer’s WiFi connection.

Step 7: Contact HP Support

If you’ve tried all of the above troubleshooting steps and your HP ENVY 6455e still won’t go into WiFi Connect Mode, it may be time to reach out to HP customer support. There could be an underlying hardware issue, or the printer might need a deeper reset that requires professional assistance.

Conclusion

WiFi connectivity is a major convenience when using the HP ENVY 6455e, but when it’s not going into WiFi Connect Mode, it can be incredibly frustrating. Fortunately, by following the troubleshooting steps outlined in this article, you can resolve most connectivity issues. Whether it’s resetting the printer, ensuring compatibility with your WiFi network, or updating the printer’s firmware. There are multiple ways to restore the wireless functionality of your printer.

Remember to take things one step at a time, and don’t hesitate to contact HP support if the problem persists. With a little patience and persistence. You’ll have your HP ENVY 6455e back online and ready to print in no time.