HP Envy 6055 Not Connecting to New WiFi: Troubleshooting Guide

hp envy 6055

The HP Envy 6055 is a popular all-in-one printer known for its ease of use and wireless capabilities. However, when attempting to connect it to a new WiFi network, you may encounter issues. This guide offers comprehensive solutions to help you resolve the hp envy 6055 connect to wifi and get your printer back online.

Understanding the Problem

When switching to a new WiFi network, the HP Envy 6055 may fail to connect due to:

  1. Incorrect Network Credentials: Entering the wrong WiFi password or SSID.
  2. Network Configuration Issues: Router settings incompatible with the printer.
  3. Outdated Firmware: Printer firmware not supporting new network configurations.
  4. Connection Mode Problems: Printer stuck in an old network or not in setup mode.
  5. Interference or Range Issues: Physical obstructions or distance from the router.

Read More: hp deskjet 4155e setup

Preparing for Troubleshooting

Before diving into the solutions, ensure the following:

  1. Correct Network Details:
    • Verify your new WiFi network name (SSID) and password.
    • Check the router’s frequency (2.4 GHz is recommended for printers).
  2. Stable Internet Connection:
    • Confirm the new WiFi network is functioning properly with other devices.
  3. Printer Placement:
    • Place the printer close to the router, free from obstructions.
  4. Reset the Printer:
    • Restore the printer to default settings by pressing and holding the Cancel and Wireless buttons for 5 seconds until the Wireless light starts blinking.

Step-by-Step Troubleshooting

1. Ensure the Printer is in Setup Mode

The HP Envy 6055 must be in WiFi setup mode to connect to a new network.

  • Press and hold the Wireless button for 3 seconds until the Wireless light blinks.
  • If the light does not blink, reset the printer and try again.

2. Use the HP Smart App

The HP Smart app simplifies connecting your printer to a new WiFi network. Here’s how:

  1. Download and Install HP Smart:
    • Available on the Google Play Store or Apple App Store.
    • For desktops, download it from the HP website.
  2. Add Printer:
    • Open the app and tap Add Printer.
    • Select your printer from the list and follow the prompts.
  3. Connect to the New Network:
    • Enter the new network’s SSID and password in the app.
    • Wait for the printer to connect and confirm with a solid Wireless light.

3. Use WiFi Protected Setup (WPS)

If your router supports WPS, this method is a quick alternative:

  1. Activate WPS on the Printer:
    • Press and hold the Wireless button until it starts blinking.
  2. Enable WPS on the Router:
    • Press and hold the WPS button on the router within 2 minutes.
    • Wait for the Wireless light on the printer to turn solid, indicating a successful connection.

4. Configure via Embedded Web Server (EWS)

If other methods fail, you can manually set up the printer using its Embedded Web Server:

  1. Print Network Configuration:
    • Press and hold the Information button until the printer prints a Network Configuration Page.
  2. Connect to Printer’s WiFi Direct:
    • On your device, connect to the printer’s WiFi Direct network (SSID and password on the Configuration Page).
  3. Access EWS:
    • Open a browser and type 192.168.223.1 in the address bar.
  4. Enter New WiFi Details:
    • Navigate to the Network Settings tab and update the SSID and password.

5. Update Printer Firmware

Outdated firmware can cause connectivity issues. Update it as follows:

  1. Connect Temporarily via USB:
    • Use a USB cable to connect the printer to a computer.
  2. Check for Updates:
    • Open the HP Smart app and go to Printer Settings.
    • Check for and install firmware updates.
  3. Reconnect to WiFi:
    • Retry connecting the printer to the new network.

6. Resolve Network Configuration Conflicts

Your router settings may block the printer from connecting:

  1. Change Frequency Band:
    • Ensure the router broadcasts on the 2.4 GHz band, as many printers do not support 5 GHz.
  2. Disable MAC Address Filtering:
    • If MAC filtering is enabled, add the printer’s MAC address to the allowed list (find it on the Network Configuration Page).
  3. Assign a Static IP:
    • Access the router’s admin panel and assign a static IP to the printer.

7. Check for Physical Interference

Wireless signals can be disrupted by obstacles or other devices:

  • Move the printer closer to the router.
  • Avoid placing the printer near metal objects, microwaves, or cordless phones.

Common Errors and Fixes

1. Printer Not Found in HP Smart App

  • Ensure the printer is in setup mode.
  • Restart your mobile device or computer and try again.

2. Printer Offline After Connection

  • Restart the printer, router, and connected device.
  • Reconnect the printer using the HP Smart app.

3. Incorrect WiFi Credentials

  • Double-check the SSID and password.
  • Ensure caps lock is off while entering the password.

Maintaining a Stable Connection

To avoid future issues, follow these tips:

  1. Keep Firmware Updated:
    • Regularly update the printer’s firmware for compatibility with new networks.
  2. Optimize Network Settings:
    • Use a dedicated SSID for the printer to prevent connection conflicts.
  3. Enable Dual-Band Support:
    • If your router supports both 2.4 GHz and 5 GHz, ensure dual-band is enabled for flexibility.
  4. Monitor Signal Strength:
    • Ensure the printer remains within the router’s effective range.

When to Contact Support

If none of the troubleshooting steps resolve the issue, it may be time to seek professional assistance. Contact HP Support if:

  • The printer fails to connect after resetting and reconfiguring.
  • Firmware updates cannot be applied.
  • There are hardware-related connectivity issues.

Conclusion

Connecting the HP Envy 6055 to a new WiFi network can be challenging, but with the right approach, the process becomes manageable. By following this guide, you can diagnose and fix most connectivity issues, ensuring your printer is back online in no time.

Enjoy seamless printing on your new network, and take advantage of the HP Envy 6055’s wireless features to enhance your productivity!

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