
How PVVNL is Improving Customer Service in 2025
In the rapidly evolving landscape of the energy sector, customer service has taken center stage. In 2025, Paschimanchal Vidyut Vitran Nigam Limited (PVVNL) has made significant strides to improve customer service, focusing particularly on enhancing their billing systems and customer interaction channels. With digital transformation at its core, PVVNL is making sure that tasks like…